SiteGround Reviews – Honest Review with Uptime & Performance Data!
SiteGround grew a lot over the last 10 years since their humble beginning in 2004. They're now one of the few WordPress.org recommended hosts, along with BlueHost, Flywheel Hosting. I use SiteGround for a lot of my websites because of the their performance/price ratio and support. Also, as I need to host mostly WordPress-powered websites, SiteGround's WordPress specific features features come in very handy.
In this SiteGround review, I'll cover a few different aspects of their shared hosting plans. It'll help you decide if SiteGround is right for you.
Type: Shared Hosting
(38% Exclusive Discount With Our Recommended Hosting - InMotion Hosting)
According to ByteCheck, my website hosted on SiteGround takes just under 200ms to respond, and loads up fully within 400ms (usually between 300-350ms) according to Pingdom. That's a regular page load time (not super impressive though) for a site hosted on a shared hosting server. You can test the page loading time of your own website using Pingdom, to get a better idea of how good or bad that speed is, compared to your current web host.
It wasn't an one-time thing either, as I've consistently experienced such great load times for sites hosted on SiteGround. Even with caching turned completely off, the site was still loading in under 500ms, which is great for a moderately-heavy WordPress site. This shouldn't be surprising, though, given how many WordPress specific features they offer that usually no other shared host does.
SiteGround themselves have made a small video showing how they go beyond the standard industry practices to improve their server performance:
SiteGround boasts a 99.99% uptime guaranty, and that's exactly what this site experienced. While the site was not up 100% (there was just one instance of downtime lasting a few minutes), 99.99% actual uptime (not promised uptime) is unheard of in the shared hosting segment.
Technically, getting an uptime of even 100% is possible with SiteGround, just like it's possible while using your own (expensive) dedicated server. But, you shouldn't expect a 100% uptime because it's a possibility, not a guarantee.
Still, in my experience with more than a dozen shared hosts, I never consistently experienced this kind of uptime with any others. This is not just my experience, Rohit Palit from Techtage mentioned the same.
SiteGround's support is truly beginner-friendly. They help you with all sorts of things, and offer concise, to-the-point solutions to you just when you need them the most.
Apart from traditional ticket-based support, they also offer 24x7 live-chat and phone support (which is industry standard). So, in urgent cases, you won't have to wait at all to get in touch with them immediately.
It doesn't matter if your question is about their own service or your CMS, as they literally reply to each and every question with detailed, helpful answers. This is one of the reasons why I regard them as one of the best hosts for beginners, especially.
They're also one of the few (if not the only) shared host to put up the personal profiles of all members of their support team. This adds an assuring feel to a user's mind.
They also offer managed WordPress hosting. All of their shared hosting plans include dedicated support for WordPress sites.
It offers a ton of WordPress specific features ranging from one-click WordPress auto-installation, auto-upgradation of plugins, site transfer, WP-CLI, Staging, etc.
Pricing, Plans & Current Offers
SiteGround offers 3 different shared hosting plans:
The Startup plan is great for beginners who have only one websites to host. The GrowBig plan is what most people use, because it offers the ultimate balance between features and price. The GoGeek plan is strictly reserved for geeks who really need all those extra features that a normal user won't need. All of these plans come with one free domain, when you have the right coupon.
SiteGround homepage lists all the features of these 3 plans, and also the differences between them, in details. In short:
Startup: $3.95/mo - Recommended for people with a single site.
GrowBig: $7.95/mo - Recommended for people with multiple sites.
GoGeek: $14.95/mo - Recommended for people needing advanced features.
Note: To get special discount on our recommended hosting, you need a special link offering the discount. If you're looking for a discount link, here's a very good one:
SiteGround distinguishes itself from hundreds of other shared hosts with industry-leading features at affordable prices. While it might not be the cheapest option out there, it certainly is one of the best in the business when it comes to quality.
There are many other shared hosts you can think about. But with SiteGround’s managed WordPress hosting service and their aim to provide you with more than any other web hosting provider, you can't really go wrong with SiteGround.
Keeping in mind the discounts being offered currently, SiteGround is actually competing with far inferior hosts even on the price aspect. If you were thinking about purchasing SiteGround hosting, now is a great time to do so by visiting SiteGround.com and buying a plan at a discounted rate.
Pros & Cons of SiteGround: This Review in a Nutshell
- Fast performance (Not impressive though)
- Regular uptime.
- Friendly, efficient and responsive live chat & ticket-based support.
- Free domain, SSL, and script auto-installer.
- Pro-active server monitoring for vulnerabilities and performance.
- SuperCacher, Account Isolation and Google PageSpeed module.
- 4 different data center locations.
- Basic plan allows you to host only one domain.
- Though better quality-wise, mid and high tier plans are still costlier than the competition.
(We recommend InMotion Hosting over SiteGround)
SiteGround is one of the fastest-growing independent shared hosts in the world (most prominent names in the shared hosting space have been acquired by bigger companies like Endurance International Group). Though they're based in Bulgaria, they serve customers from across the world.
SiteGround offers different web hosting solutions including shared hosting, cloud hosting and dedicated hosting. In addition, SiteGround can also be seen actively participating in various events organized by WordPress, Drupal, Joomla and internet marketing communities.
(We recommend InMotion Hosting over SiteGround)
What Makes SiteGround So Special?
SiteGround comes with an upper hand over most of the hosting companies out there. They have the fastest servers, RAM-based caching system, super-friendly support in case things go south and a lot more that you can depend on on with your eyes closed.
Let me discuss these perks in detail to see what you get out of SiteGround hosting.
Packages For Everyone
SiteGround is a dynamic hosting company that has something for everyone. You’ll find that it has three distinct hosting packages with different perks. Each of them is suited for different types of endeavors.
It provides SSD storage and free domain name for all package. You can also choose to transfer your existing hosting to SiteGround for free.
24/7 technical support is available once things go away for some reason. SiteGround also gives you 30-day-money back guarantee if you are not satisfied.
If you site has on average 10,000 (+/-) monthly visitors, this package is good to go! It comes with cPanel & SSH access and even free daily backup service.
You can even use CloudFlare CDN service with this. It enables your website deliver content to visitors from their nearest locations and from multiple servers.
The package provides SuperCacher, which is a static caching service that helps a lot in terms of speed optimization. Also, there are heaps of WP and Joomla tools.
Grow Big Package
This works best when you are thinking of the affordable package with all the benefits required when you are on growth stage of your business.
You won’t get the Developer’s access to SiteGround’s features, though. But what you get is beyond the well-known hosting companies.
- Consistent backups of 30 days that you can restore easily if you want.
- Unlimited websites that you can host.
- Free SSL for One Year (SSL is a confirmed Google ranking factor, and it helps to gain user trust)
- Priority supports for your queries
If your average visitor is 25,000 (+/-) per month, Grow Big is the exact package you should go for.
You can get SuperCacher to cache your static and dynamic contents. The feature works very well with WordPress and Joomla. Magneto has recently been integrated for the feature to work with as well.
The Go Geek Plan
With this, you get all the features above and then some! The following features also jump in to make it one of the most qualified hosting plans there is!
- SiteGround allows only a few accounts per server for GoGeek plan. It means you can use 4-times the resources of the StartUp plan. This level of transparency is noted also in most other SiteGround reviews.
- A server for PCI Complaint that allows you the feature of “Credit Card Details” for your Ecommerce Website.
- Developer features enable you to create copies of the site you are working on. This allows you to test the website before it goes live.
You’ll have features like Preinstalled GIT and WP-CLI integration if you are using WordPress. There is also Drush.
The Premium Features of SiteGround
With the Hosting Packages done, let us look into the Premium Features of SiteGround in a bit more detailed way.
For the last two years, SiteGround meticulously has developed advanced features that are helping Website Owners greatly.
- WordPress and Joomla Toolkits will help you in resetting admin passwords, the fixing of file permission problems, domain address changing and if you want to delete the installation.
- PHP 7+ OPCache is a newer feature in the array of features. PHP7 has allowed users to have websites with increased speeds.
- There is also HTTP/2 that allows you to have increased the speed with HTTPS. It is a new technology, and it grants a significant boost to the SEO rankings due to speed increase as well.
There are several new additions to SiteGround WordPress Hosting’s feature list. We’ve gone into detail for some of them.
cPanel Driven Control Panel of SiteGround Review
SiteGround offers cPanel for all packages.
Besides their custom installs for Joomla, Magento, and WordPress, the cPanel features the Softaculous Auto Installer feature. It enables you to install a wide range of software in a single click.
You can also access the Developer and WordPress Joomla toolkits we have already spoken of, along with the standard ones.
Get Your Query Answered in 15 Minutes
Help is always at hand. No matter what sort of problem you are facing, you will find someone greatly qualified and supportive technicians to help you solve your problem.
Say, you messed up your WordPress install, or somehow you deleted your website, do not worry. There’s help waiting for you. All you need is to ask them a quick query when you sign up. Then wait for a minute or less. You will find your assistance in a jiffy.
That is not all. SiteGround has an especially inclination towards WordPress, Joomla, and Magento. They have the necessary resources to help you solve all your technicalities.
In fact, you can even hire them for jobs far more diverse than that.
Enjoy 99.99% Guaranteed Uptime
They don’t know what a mistake is. Nor do they have problems with their data centers. This helps them to maintain the best uptime figures. But what actually does the trick is that they have built themselves a custom server monitoring software.
This software can sort out almost 90% of the problems. The thing that makes this software unique is that it does all this without any human assistance.
One more thing is, they are spontaneous in their actions. They track servers in real-time. It is funny, that while other hosts take a lot of their time to react to downtime, SG hardly has any downtime. Other SiteGround reviews also confirm this superior uptime offered by them.
SuperCacher Provides Rapid Ram Based Caching
What is the first thing people seeking for in hosting?
The faster the site, the better.
Using a standard theme, I tested SiteGround hosting on one of my niche sites. The test gave me a very good idea about the speed of SiteGround hosting.
There are web hosts which offer no server optimizations. SiteGround mirrors their speeds through this.
The SuperCacher they use is exquisite, and it can be set up in like a minute. Plus, due to this SuperCacher, no separate Caching plugins will be required.
However, if you do come across any problem while setting up the SuperCacher, you don’t need to worry about even a bit. Just contact the support, and you will have your problem solved.
Lucrative Discount Offers
When signing up for SiteGround using this link, you are sure to get a discount. As a matter of fact, some features you get for the price is really amazing.
However, the Grow Big Plan and the GoGeek Plan are rather costly compared to other hosts. But the cost will still be worth it. The cause for it is with increasing your Bandwidth and Disk space, they also increase CPU usage.
That is, the GoGeek Plan is rather inclined to delivering a semi-dedicated solution. Moreover, it stands out as having an amazing credibility, even with all the developer features and functionality.